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Leading UAE-based AI, cloud computing firm signs MoU to digitize public services

Abu Dhabi-based artificial intelligence (AI) and cloud computing firm G42 seals the partnership with international public services company Serco Middle East through a Memorandum of Understanding (MoU) aiming to deliver the fully-integrated digital transformation of public services.

G42 has UAE’s largest and most powerful cloud computing capability. Alongside its AI-centric cross-industry technological expertise, once utilized by Serco’s operations, it will set new standards in service delivery and excellence across government clients. These include the sectors of transport, aviation, healthcare, smart cities, and defence.

Phil Malem, CEO Serco Middle East, said: ‘As a technology-led business enabled by people, we immediately saw a strategic fit with G42. Service excellence is a core part of both our strategies and I am looking forward to bringing this enhanced offering to clients in the United Arab Emirates.”

Peng Xiao, CEO, G42, said: “We are pleased to welcome Serco into our ecosystem of strategic partners. Companies across industries need to accelerate their digital transformation initiatives to keep pace with the increasingly complex competitive and regulatory landscape.”

Xiao further added that with their unique AI expertise and secure cloud computing infrastructure, together with Serco, customers will be provided with “data-driven insights to make better business decisions, streamline efficiencies, foster innovation, and drive value.”